Frequently Asked Questions
Everything you need to know about your MAKE Beauty experience.
What is your shipping policy?
We offer free standard shipping on all orders over $50 within the United States. For orders under $50, a flat rate shipping fee of $5.95 applies. Orders are typically processed within 1-2 business days.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy?
We want you to love your purchase. If you are not completely satisfied, we accept returns of lightly used products within 30 days of the delivery date for a full refund, excluding shipping costs.
Are MAKE Beauty products cruelty-free?
Yes, all MAKE Beauty products are 100% cruelty-free and vegan. We do not test on animals, nor do we work with manufacturers that perform animal testing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as modern payment options including PayPal, Apple Pay, and Shop Pay installments.
How do I find the right shade for my skin tone?
We offer a comprehensive Shade Finder tool on our product pages. If you still need assistance, you can email a photo of yourself in natural light to our beauty experts at support@makebeauty.com for a personalized recommendation.